Mission and Vision
Our mission is To Deliver Smiles.
Our vision is to help inspire our community of customers to give more, connect more, and build more and better relationships.
Gifting Solutions from the Best in the Business
For more than 45 years, 1-800-Flowers has embraced technology to grow relationships. Through SmartGift, we now offer our expertise along with best-in-class consumer and corporate gifting capabilities to retail brands to help them achieve growth, retain clients and employees, and drive more pipeline and revenue at each touchpoint.
Explore our offering:
Trusted by countless brands and consumers alike
Send with SmartGift
RETAIL
Best in Class Gifting Solution for Retail
Make every gift a frictionless path to purchase with Send with SmartGift. Remove gift purchase inhibition. Empower recipients with the gift of choice. Eliminate returns with sustainable gifting. Gain insights through analytics. Integrate seamlessly into any platform. All while providing a premium digital experience that converts customers into lifelong brand champions 🏆.
RETAIL DATA
Engagement by the Numbers
Evergreen occasions make up the largest share of year-round gifting transaction volume across retail verticals:
Birthdays account for over 50% of the total volume, followed by Just Because at 15%
Send with SmartGift provides up to 25% gift purchase conversion
A successful and personal gift purchase journey in minutes (compared to 3-6 months for gift cards)
Engage with SmartGift
HR & CORPORATE ENGAGEMENT
Engagement Solutions for Employees, Clients, and Prospects
Celebrate success and develop stronger bonds with employees, customers, and prospects through thoughtful gifts. Motivate employees. Increase retention. Foster loyalty. Unlock new opportunities at virtual events. All while amplifying your company culture through the power of human connection.
CORPORATE ENGAGEMENT DATA
Engagement by the Numbers
INTERNAL TEAM ENGAGEMENT:
OUR PLATFORM
97%
INDUSTRY AVG.
35%
B2B EMAIL CLICK-THROUGH RATE:
OUR PLATFORM
73%
INDUSTRY AVG.
3%
COLD EMAIL RESPONSE RATE:
OUR PLATFORM
28%
INDUSTRY AVG.
1%
THE ORIGINS
1-800-Flowers.com
1-800-FLOWERS.COM
Discover how 1-800-Flowers.com leverages the platform to help businesses of all sizes strengthen professional bonds effortlessly.
Eliminate spreadsheets and automate the gifting process with a customizable, easy-to-integrate platform that supports address-less, same-day delivery for customers, prospects, and employees with no hidden fees.
Resources
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Explore our blog with topics that help you stay up-to-date on workplace culture and engagement.